Shipping & Delivery Policy

We make every effort to deliver your order as quickly as possible. Most of your orders can be delivered within 10 working days once it has been ordered. We cannot guarantee the time of delivery on certain conditions which is not available.

If we ever find ourselves unable to deliver in the time estimated, you’ll be the first to know either by phone or email.

Acknowledge the proof of delivery, which will be provided on delivery. All products are deemed accepted upon our delivery of the product to you or your designated recipient’s address.

Regretfully, we are unable to guarantee time of delivery to rural route addresses or certain address we do not have their services for delivery.

The delivery will NOT be redirected/ redelivered to any other address in any circumstance. Before major holidays/Festivals, we recommend that you place your orders at least 5 days in advance.

Your orders can not be delivered and we will not be liable for these below cases also:

1.Wrong shipping /delivery address.
2.Recipient not available.
3.Premises locked
4.Wrong landline/Mobile number or Extension number which may render us unable to reach the recipient for the delivery
5.Recipient refusing to accept the delivery
6.Delivered the product at the Gate/ Reception/ Neighbour.

In case of floods/ Heavy Rains/ National Bandh/Pandemic/Epidemic we reserve the right to reschedule the delivery for another date.

In case the product is not delivered due to any of the above reasons, the update will be available in the website and the same can be collected from the delivering outlet same day in the same city , details of which is available with our customer support numbers

The Vadali, in conjunction with our service providers, will attempt to deliver a product on the requested delivery day. You acknowledge that requested delivery dates are non-binding estimates only and that you have no claim against us for any delays or early deliveries. We cannot guarantee the time of delivery.